Modern business theorists hail the open organization, but secrets between employers and employees are sometimes a good thing. What's the proper balance between transparency and opaqueness? asks Professor Jim Heskett
Transparency has become a popular concept in management circles in recent years, no matter how little enthusiasm you may have for the word itself. Now the topic has been thrust into our everyday lives with disclosures, or leaks, of alleged US secret intelligence information by Edward Snowdon. Increasingly, we are asking ourselves "How much transparency is the right amount?"
This article was provided with permission from Harvard Business School Working Knowledge.