A direct approach that's welcomed at home can be easily misinterpreted as aggressive elsewhere
In some ways, feedback is a little like networking. We all know it’s good and necessary, but most people feel somewhat awkward about it. Indeed, as the workplace becomes increasingly diverse, some care is needed, as norms and expectations can vary wildly.
Overall, most employees recognise the benefits of frank and honest feedback. For instance, in a 2019 survey by Zenger Folkman, 94 percent of 2,700 respondents said they believed feedback allowed them to improve when done right.
[This article is republished courtesy of INSEAD Knowledge, the portal to the latest business insights and views of The Business School of the World. Copyright INSEAD 2024]