Why technology alone can’t lead change
We’ve always done it this way.”
“Don’t fix what works.”
Two of the biggest impediments to enterprise resource planning (ERP) – an initiative to integrate information and information systems across units of a firm and between the firm and its business partners – come in the form of those maxims.
[This article has been reproduced with permission from research from the UNC Kenan-Flagler Business School: http://www.kenan-flagler.unc.edu/]