Greenhushing: Keeping schtum about eco credentials

The "greenhushing" trend takes an opposite apporach to greenwashing. Image: Shutterstock

While many brands and companies are keen to boast about their "eco-friendly" strategies, others—on the contrary—can be doing much more without talking it up, or even mentioning it at all. This is a trend known as "greenhushing," the opposite approach to greenwashing.

As promises of sustainability, fair trade or environmental friendliness proliferate on certain products, consumers are becoming increasingly wary of such claims. Faced with the widespread phenomenon of greenwashing, more and more NGOs are no longer hesitating to single out, and call out, the dubious "pro-environmental" practices employed by major companies. Indeed, the world of advertising should take note: in September, an advert broadcast in the United Kingdom for Persil laundry detergent (from the Unilever group) was banned from TV screens by the British advertising authority, which judged its environmental claims to be too vague.

However, some brands are making genuine efforts, committing themselves to eco-responsible approaches that hold up to scrutiny. For example, by using natural, local and biodegradable raw materials for cosmetic products or clothing. The problem is that, overall, they are less likely to promote them than those who are in the business of greenwashing. This phenomenon has been observed for several years and is described by the term "greenhushing," or sometimes "eco-silence."

There may be many reasons for this discretion. For example, a company may consider that its commitment is sincere and therefore voluntarily avoid making too much of it, for fear of being accused of opportunism. Others may fear losing potential customers by insisting too much on the naturalness of certain products, fearing that consumers will perceive them as less effective. But the most frequently identified explanation in the various studies and articles analyzing greenhushing is the fear of being perceived as "not doing enough" on the environmental level, and of ending up being criticized by consumers. This reticence is especially expressed by small brands that are trying to make a name for themselves.

Consumers seeking transparency

While this apparent display of modesty may seem positive at first glance, it can become counterproductive, in that it deprives other companies of inspiring examples. And for consumers too—how can shoppers judge brands' environmentally commitment if there are no defining examples in the market? Moreover, the logic of passing up on messaging surrounding ecological commitments—especially if virtuous—can be questioned, bearing in mind that a growing number of consumers are actively looking for products that meet these criteria.