The fiascos at Infosys and Tata Sons show that succession planning in Indian businesses is not easy and that promoters still hold maximum control
Cyrus Mistry (left) was ousted as chairman of Tata Sons in October 2016 after a boardroom battle that saw the return of Ratan Tata as interim chairman. The saga is illustrative of the control that promoters have over the boards of their companies and that succession planning is not easy
Image: Subhankar Chakraborty / Hindustan Times via Getty Images
Over the past two decades, I have been lecturing on Indian business to overseas audiences. Without exception, someone would bring up the question of corruption in India based on the rankings of agencies such as Transparency International. This would often lead to a discussion on whether all Indian companies were tainted by poor corporate governance and business practices.
While not disagreeing with the general thrust of the argument, I would observe that we cannot paint all Indian companies with the same brush. For example, one should consider corporates like Infosys or the Tata Group that meet, or even exceed, global standards. In my 2009 book, India’s Global Powerhouses, I wrote extensively about their exemplary business practices. Consequently, it is with considerable distress that I have observed the battle in the boardroom of these two corporates over the past year.
The separation of control from ownership in publicly listed companies requires effective corporate governance. As investors have limited visibility, it gives rise to the ‘agency problem’, where managers, as agents, may not run the company in the best interests of shareholders. In theory, the board of directors is supposed to protect the investors since the management has considerable discretion in running the firm. The board ensures that the management does not ‘steal’ funds through private planes and plush carpets and also directs it to suboptimal projects from the investors’ perspective.
In the US, with a dispersed shareholding pattern, there is usually no controlling shareholder. The shareholders are often represented by large mutual fund managers who are supposed to vote on their behalf. The role of the board is to ensure that investors’ rights are protected and the managers are maximising shareholder value. The corporate governance challenge in the US is that the large mutual funds are not ‘activist enough’, and CEOs can obtain considerable control of their boards.
The corporate governance challenge in India is different because ownership is concentrated. More than 75 percent of large Indian listed companies are controlled by family businesses. The promoter owns a substantial proportion of the shares and is intimately involved in the management, either directly as CEO or as chairman of the board. Even when there is a professional CEO, as chairmen, promoters have enough visibility of the operations to make the agency problem a minor concern.
Instead, the corporate governance problem in promoter-led Indian companies is protecting the rights of minority shareholders. Given their control over the companies, promoters can divert funds to themselves via various schemes such as tunnelling or pursue personal pet projects that cannot be justified from a maximising shareholder value perspective. Safeguarding against this must be the focus of corporate governance in India.
Courts are hesitant to get involved, except in the most egregious cases. Courts usually have a hard time understanding the intricacies of business to make distinctions between managerial misjudgement and intentional malpractice. Only recently have class action suits been available to Indian shareholders. Regardless, given the glacial pace at which the Indian court system moves, how confident can one be in the justice system to provide redress?
(This story appears in the 19 January, 2018 issue of Forbes India. To visit our Archives, click here.)