Leaders who discourage honest, complete feedback usually find out too late — or not at all — when they are hindering rather than helping their teams
Bad bosses don’t wake up in the morning and ask themselves: “How can I derail the corporate strategy today?” Our research, based on surveys and interviews with more than 250 managers in 37 countries, shows that most ineffective leaders remain blissfully unaware of the harm they do to their organizations. They chuckle with everyone else when they read “Dilbert” cartoons about the Pointy-Haired Boss.
[This article has been reproduced with permission from Knowledge Network, the online thought leadership platform for Thunderbird School of Global Management https://thunderbird.asu.edu/knowledge-network/]