After experiencing difficulties navigating patient care for his father, Elwinder Singh realised that this is a universal issue and has to be dealt with. Thus began Connect and Heal. Many large companies in India have tied up with CNH to manage their on-site primary care for employees and their families. Currently, there are six million people under their care and Singh is only getting started. The aim is to be the ultimate care manager for a family. To achieve that goal, Singh follows three rules of leadership and in this conversation, he shares them all