One Thing Today in Tech
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Why IT services companies are pairing up their software engineers with AI co-pilots
The spectacular rise of generative AI is still something that enterprises are only beginning to grapple with. However, in IT services, it could already be irrevocably changing the bread-and-butter work of the sector. Here's a quick take on why IT services companies like Infosys are pairing up their software engineers with AI co-pilots. It's early days, but the effects of this man-machine combination will be felt sooner rather than later, experts say
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IT services — how generative AI is changing applications development and maintenance
TCS kicks off Q2 results for India's IT sector today. Infosys reports its earnings tomorrow. So, instead of the usual curtain raiser on their outlook, we want to draw your attention to a trend in the industry, touched off by the rise of generative AI, that is already looking like the beginning of the end of the applications development and maintenance model — or at least ADM as we know it today, which accounts for two-thirds of the $245 billion IT sector's revenues
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_with_logo_sm.jpg?impolicy=website&width=360&height=270 "What customers want from India's SaaS companies")
What customers want from India's SaaS companies
What do customers want from their SaaS vendors? Sridhar Vembu, founder and CEO of Zoho Corp., weighs in on this question, speaking with Forbes India at the company's annual Zoholics conference on Oct. 9 in Bengaluru. Zoho remains steadfastly bootstrapped, but for the VC-funded ventures, Vembu talks about how a new funding cycle will eventually return and hopes that this time, there will be more focus on important tech R&D and not just the "crowded train" that SaaS has become
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Sridhar Vembu at Zoho on navigating the growing uncertainties ahead
Sridhar Vembu, founder and CEO of Zoho Corp, speaks about the R&D focus at his company, India's only billion-dollar-revenue software products business. Vembu was in Bengaluru on Oct. 9 for Zoho's annual conference for developers and partners. He also speaks about the challenges of navigating the growing uncertainties ahead as the crisis in the Middle East exacerbates the problems of a slowing global economy. Vembu reiterated his promise not to layoff any employees at the 15,000-strong SaaS company
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How Acumen and Apple want to support renewable energy startups for poorer communities in India
Acumen, a New York non-profit organisation, in partnership with Apple, recently announced the first Indian cohort of 15 entrepreneurs for its Energy for Livelihoods Accelerator programme. Through this accelerator, Acumen's experts lead a 12-week programme designed to help social entrepreneurs scale and refine their businesses to more efficiently and effectively help the poor that they were trying to reach, while also sharpening the focus of their efforts towards protecting the environment
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Acumen names first Energy for Livelihoods India cohort in partnership with Apple
Acumen, a New York non-profit organisation, in partnership with Apple, has announced the first Indian cohort of 15 entrepreneurs for its Energy for Livelihoods Accelerator programme. Through this accelerator, Acumen's experts lead a 12-week programme designed to help social entrepreneurs scale and refine their businesses to more efficiently and effectively help the poor they were trying to reach while also sharpening the focus of their efforts towards protecting the environment
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One thing today in tech — Infosys to build 50,000 strong AI army on NVIDIA tech
Infosys and NVIDIA yesterday said that they are expanding the scope of an existing partnership under which the Indian IT services company helps its customers deploy the semiconductor giant's AI chips and technologies. The expanded partnership will see the two companies work on building generative AI solutions for global customers, combining NVIDIA's AI tech with Infosys Topaz, the IT company's generative AI services, solutions and platforms. Infosys will also set up a centre of excellence on NVIDIA technologies
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One thing today in tech — Apple highlights net zero efforts launching iPhone 15 and Watch 9
Apple is releasing a new iPhone simultaneously in India and the US for the first time. Yes, the USB-C port happened with the new iPhone. Apple didn't disappoint with the many incrementally faster, better features with innovations that combine hardware tech and software ingenuity, as it launched the iPhone 15 series of smartphones and the Apple Watch 9 series yesterday. The Apple Watch 9 series is the first product from the company that is 100 percent carbon neutral
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One thing today in tech — The next wave of global capability centres in India
Global capability centres, as they are now marketed, are offshore centres in India providing work for large multinational parent corporations, mostly in the US, Britain and Western Europe, but also from countries like Japan and Australia. The world's best-known companies across sectors have such centres in India — from JPMorgan Chase and Goldman Sachs to Mercedes Benz to Salesforce and Atlassian. There are close to 1600 GCCs in India, employing about 1.66 million people and accounting for $46 billion in business, according to the consultancy Zinnov
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_sm.jpg?impolicy=website&width=360&height=270 "Freshworks Investor Day — One takeaway that reflects enterprise customer push")
Freshworks Investor Day — One takeaway that reflects enterprise customer push
Freshworks organised its first investor day last week and provided some granular data on how it's doing and where it's headed. One noteworthy takeaway was that Freshservice, the company's IT service management and related operations product, has emerged as its most powerful growth engine—increasing in the "low 40s" percent annually, which is more than twice as fast as the company's overall growth in recent quarters. CEO Girish Mathrubootham, who also envisions all his products to be increasingly AI-infused, expects to capture multiple adjacent opportunities
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One thing today in tech — Indian SaaS leader Zoho crosses 100 million users worldwide
Indian SaaS bellwether Zoho, which hit $1 billion in revenues last year, has touched 100 million users around the world, the company said in a press release. In recent years, Zoho has led the Indian SaaS sector's push to go after larger customers in the midmarket and upmarket segments. Today, Zoho offers over 55 software products to 700,000 businesses in 150 countries. It is also among only a handful of Indian cloud software companies that are profitable. Its customers in India include the Tata Group and IIFL