Harvard Business School
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Identify great customers from their first purchase
Using data from their very first transaction, companies can identify shoppers who will create the best long-term value
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How can leadership best 'Mind the Gap' in large organisations?
Boeing's deadly tragedies with its 737 Max aircraft may have resulted from a "gap" problem after departments came in conflict. How can organizations mind their own gaps?
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When your passion works against you
Passion is supposed to be the secret sauce that transforms average managers into dynamic leaders. The reality is more complicated, says Jon M. Jachimowicz
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Don't turn your marketing function over to AI just yet
Lacking human insight, artificial intelligence will be limited when it comes to helping marketers open the black box of market prediction, says Tomomichi Amano
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How to recover gracefully after shutting down your startup
It's hard to call it quits on a business venture, but entrepreneurs can wind down a struggling startup while keeping their reputations and sanity intact, says Tom Eisenmann. The first step is knowing when to accept defeat.
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For better ideas, bring the right people to the brainstorm
Better ideas emerge when extroverts and people open to new experiences put their heads together, according to research by Rembrand M. Koning. But what about introverts?
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Solving the riddle of how companies grow over time
Can company growth rates persist over long periods of time? A new study of long-lasting enterprises might make CEOs rethink their strategies
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How companies benefit when employees work remotely
Letting independent workers choose their locations can boost companies, employees, and even the economy, according to research by Prithwiraj Choudhury and colleagues.
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How scale changes a manager's responsibilities
As small companies grow to around 100 employees, the skills of their managers are challenged in new ways. Julia Austin describes how leaders themselves must scale
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Are paywalls saving newspapers?
Newspapers with reputable brands and unique content are finding success behind paywalls. For most papers, however, the future is not so clear
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Ethics bots and other ways to move your code of business conduct beyond puffery
Digital technologies such as artificial intelligence and robotics allow companies to create more effective codes of business conduct. But technology isn't the only solution