Uniphore has the vision of becoming the horizontal AI layer running across every organisation and every single conversation, including—not in the too distant future—in-person conversations
When one of Uniphore’s conversational artificial intelligence (AI) products for contact centres was recently deployed at a large US customer for 18,000 concurrent users, it was a big win for founders Umesh Sachdev and Ravi Saraogi, validating 14 years of perseverance in building a deep software engineering-based company that started in India.
(This story appears in the 20 May, 2022 issue of Forbes India. To visit our Archives, click here.)