Thought Leadership
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The right way to manage customer churn for maximum profit
Many companies actively manage customer churn but aren't seeking out the best customers to retain, warns Harvard Business School professor
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How to envision your organisation's future
Linda Hasenfratz of Linamar on ways to create a company that will continue to grow and be successful over many, many years
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Creating, Fast and Slow
Instead of bickering about the superiority of specialists or generalists, why not recognise that creative strategies involve trade-offs?
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Want to revolutionize your field? You may need to rethink the size of your research team
Large and small teams produce different types of breakthroughs, according to an analysis of 50 million patents, software products, and academic papers
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Is Covid-19 accelerating automation? Lessons for the advent of AI
Firms are using more and more AI in order to substitute for workers, because the lockdown is making the labor supply even harder for firms
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How will Covid-19 affect the current placement season?
Even if companies do survive and manage to sustain amidst this period, with the current circumstances, fresh hiring will take a backseat. But these sectors could see new opportunities
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Striking the right chords during a Black Swan: Revisiting the leadership playbook
There is no shortcut for managing people during these tough times. It is evident that though each person's situation and experience is varied, it all funnels down to the same 4 C's which must be adopted to navigate through a black swan.
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Why Japanese businesses are so good at surviving crises
As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of investing in community over profits during turbulent times.
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Trump-Twitter spat: Sovereignty or fundamental rights?
Trump wants to impose restrictions on Twitter content through regulatory arm-twisting. Twitter wants to control Trump's ability to communicate with his base by labelling his tweets. What works better for the public good?
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Covid-Era CEOs are 'Keen, Tough or Edgy'
Not all CEOs are created equal, but everyone can come out of this crisis stronger
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Behavioral lessons from the great Indian Covid migration
We like to be in control of our destiny. We like to be in a state where we believe that we can affect our future by our own actions. The dual triggers of the pandemic and the lockdown destroyed this feeling of control