Thought Leadership
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And they returned happily ever after
Can lenient return policies boost retailer profits? Professor Ahmed Timoumi's research suggests that retailers should embrace the 'buy it-use it-return it' tactic used by customers to increase profitability
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Coronavirus: Should financial markets be so worried?
Around the world, market reactions to the coronavirus outbreak has burned trillions of shareholders' money
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Hard work isn't enough: How to find your edge
Life isn't fair, especially in the workplace. In Edge: Turning Adversity into Advantage, Laura Huang offers a new strategy for uncovering and showcasing your unique value in the face of obstacles.
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Changing Tides: The Chinese management style adapts to modern times
As China shifts from a manufacturing economy to a knowledge-based economy, will the Chinese management style need to adapt?
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Do investors really care about gender diversity?
Shareholders penalize tech and finance companies for not hiring enough women, new research shows
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How Business Leaders Can Prepare for a Cyberattack
The former head of U.S. Cyber Command explains why any company can be a target
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How managers self-sabotage when giving negative feedback
Negative emotions, in particular, tend to have a very strong impact on internal states since people feel the effects of negative thoughts in a more pronounced way than positive ones
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The rise of social robots: How AI can help us flourish
Robots that are socially intelligent interact and communicate with people in human-centric terms, create emotional connections and are much more effective in supporting humans than screen-based technologies
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Can international marketing alliances in emerging markets be a source of competitive advantage?
Professors Kiran Pedada, S Arunachalam and Mayukh Dass discuss how managers can leverage resources and market conditions to make international marketing alliance decisions in emerging markets.
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The downside of switching to English
What really happens when a company switches its corporate language to English?
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Eight sustainability trends to watch out for in 2020
IMD faculty on what will drive business to be more sustainable