Harvard
Customers you might expect to be the most 'stuck' are the ones who are disproportionately vulnerable to service competition
As China becomes increasingly important to the world economy, it's getting more essential that global executives learn their way around Chinese cultural customs in order to be successful in that country
Is there something about the creative process that triggers dishonest behavior?
Very minor alterations in spending allocations may be sufficient to produce non-trivial gains in happiness on a given day
A way to monitor where the efforts of the CEO are going
Some great managers struggle with change and fail to be great leaders, while a great leader might fail to create a sense of stability in an organization and not measure up as a manager
Retailers that can see trend coming and react quickly enough, this upheaval is survivable. But those slow to register the tsunami wave on the horizon stand to be swept away
Bad bosses are generally more inept than they are evil, and often aren't purposefully bad
What happens when giant multinational corporations acquire relatively small companies that enjoy iconic status as socially progressive brands?
Banks find it an unprofitable proposition to serve people who make less than three dollars per day