Asking the question whom do you serve? is a powerful vector on which to build a useful typology of leadership
DeLong believes the tendency to be a high-need-for-achievement type is embedded in the DNA, an addiction that spans across socioeconomic groups
How Yum! China succeeded and expanded by staying local on many levels
It is important for nonprofits organisations to be clear about what they are claiming to accomplish
Those who make poor choices feel the consequences of price uncertainty most deeply
Very few people go into leadership to cheat or do evil
The trend of mandatory sustainability reporting picked up steam as consumers, investors, and civil society in general increasingly demonstrated that they value the social responsibility of corporations
Can humans be ethical in one environment and unethical in another environment?
Customers you might expect to be the most 'stuck' are the ones who are disproportionately vulnerable to service competition
A way to monitor where the efforts of the CEO are going
The rapidly developing field of behavioral ethics has described a decision-making process whereby we recognize what we should do