Harvard Business School
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You're right! You are working longer and attending more meetings
A study of 3 million people confirms what many work-from-home employees already know: We're swamped. Research by Raffaella Sadun, Jeffrey Polzer, and colleagues
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How to help small businesses survive COVID's next phase
For small businesses that have survived the coronavirus so far, what's next? Karen Mills outlines steps that business owners and government should take immediately
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How much will remote work continue after the pandemic?
A new survey suggests that at least 16 percent of employees will remain at-home workers long after COVID-19 recedes, report researchers Christopher Stanton, Zoe Cullen, and Michael Luca.
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6 Ways to support Covid-weary employees
Ashley Whillans and colleagues offer managers solutions to ease the stress many employees are experiencing in the new workplace.
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Restaurant revolution: How the industry is fighting to stay alive
Top restaurant operators share their experiences attempting to survive the pandemic, and how they see the future. Research by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery.
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The right way to manage customer churn for maximum profit
Many companies actively manage customer churn but aren't seeking out the best customers to retain, warns Harvard Business School professor
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Why Japanese businesses are so good at surviving crises
As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of investing in community over profits during turbulent times.
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Coronavirus careers: Cloud kitchens are now serving
Cloud kitchens are restaurants built around food delivery rather than sit-down service, and they are increasing in popularity as COVID-19 disrupts the industry
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Who guarantees your workplace is safe for return?
Building health is today a top priority for owners and tenants, but how do we know our offices are safe to re-enter
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What leaders can do to fight the Covid fog
600 CEOs tell Boris Groysberg what coronavirus worries keep them up at night. Now comes the hard part: preparing body and mind to meet the challenges
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The one good thing caused by COVID-19: Innovation
Hong Luo and Alberto Galasso see risk-mitigating innovation everywhere the virus spreads