"A leader is best when people barely know he exists. When his work is done, his aim fulfilled, they will say: we did it ourselves." Lao Tzu
Leaders have to learn and practice new management techniques to overcome the habits that could be holding them back. In two articles, I examine the obstacles, and later, the factors that can help senior executives overcome them
"When there is plenty of food on the table everyone is nice. Problems only arise when we are running out of food and someone turns off the light; that's actually how a crisis shakes up behaviors in the boardroom." (CEO)
Today, we follow Facebook and update friends on our doings. In the not too distant future, predicts Mikolaj Piskorski, Facebook will follow us and call half the planet customers
Texas A&M's Venkatesh Shankar on how emerging markets are reshaping the global innovation architecture.
Negotiation partners do not always tell us what they really want. Real interests may be unclear. And so people get stuck arguing about things that don't really matter, never seeing common interests that offer rich value creation potential. To address this issue, this article proposes viewing negotiation as a paradox: structured spontaneity
Encouraging customers to provide direct feedback helps tie them more closely to the business than word-of-mouth activity
Most strategies fail to be implemented correctly. The companies that succeed are those which concentrate on creating strategy which has people and implementation at its heart rather than having annual planning exercises masquerading as strategy
Companies make all sorts of 'green' efforts to communicate positive information about their current and future environmental commitment in order to shape the public opinion
Maja Djikic, the director of the Rotman School's Self-Development Lab discusses the need for business practitioners to get in touch with their inner selves
People who bring personal shopping bags to the grocery store to help the environment are more likely to buy organic items—but also to treat themselves to ice cream and cookies, according to new research by Uma R. Karmarkar and Bryan Bollinger. What's the Quinoa-Häagen-Dazs connection?